Modular Hydronics Shop takes great care in packing orders. Please check the enclosed packing slip against the actual shipment. Any discrepancies or wrong items must be reported within 5 business days after receiving the order. Also, please keep the packing slip as we may request a copy of it in order to double-check the packed items with our own list we have on file. Items are typically checked off on the packing slip and the packing slip is signed by the packer.
: Missing items or wrong items must be reported within 5 days after receiving the order. All sales are final after five days.
: If packages are damaged upon receipt, you must contact us within 5 business days after receiving the order and also the shipping carrier (FedEx, UPS, Canada Post) immediately in order to make a claim as we can not take responsibility for damaged packages. We will then file a claim with the carrier.